In Australia many lenders rely on a mortgage broker or mortgage brokers to generate new business for them. Many Australian banks closed their branch offices in the late 1980s as they turned to technology and internet banking to grow their businesses. The branch network was considered expensive to run. The banks believe it is far better to pay a mortgage broker to generate home finance loans and pay him a commission, only on success. The mortgage broker may interview and submit a series of home finance applications all of which takes him considerable time but unless the home finance is approved and the borrower accepts and settles the home finance loan with the lender, the mortgage broker doesn't get paid or reimbursed any costs (such as gasoline).